Smarter Seating,
Simply Explained

Find quick answers to our most common questions.
If you need more help, we’re always here to assist.

Installation & Compatibility

Will the PureSense filter fit my specific brand of pull-out spray or designer mixer tap?

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Will the installation leave any permanent marks or scratches on the original tap fixtures?

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What happens if my tap has a non-standard thread size?

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Can I safely run hot water through the filter?

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Filtration Science & Health

Does the filtration process remove beneficial minerals?

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How can I confirm that the UV system is eliminating bacteria while the water is running?

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Is the food-grade ABS housing certified as BPA-free?

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Does the filtration process reduce the water pressure or flow rate of my kitchen tap?

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Maintenance & Long-Term Value

If I have a high-usage household of six, will the cartridge still last the full 6 months?

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Is there a specific warranty that covers the electronic UV component separately from the filter housing?

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What is the cost difference between buying a one-off replacement versus the EcoLoop™ bundle long-term?

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